Reviews from
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4.7
#
342 Reviews
4.7 Average of 342 Reviews
  • Nick Lyth
    17 hours ago

    I've been driving my own cars for more than 50 years and never experienced such excellent service. Steph and Danny in particular are outstanding. I cannot imagine being in safer, more efficient or faster hands, but all their colleagues share the same qualities.

    James Haugh MG Dumfries
  • David Thompson
    5 days ago

    Grant Cowper was a great help and a very pleasant young man. Highly recommend a visit to Haughs on St Mary’s Street

    James Haugh MG Dumfries
  • Bernard Hamilton
    3 weeks ago James Haugh Vauxhall Dumfries
    Response from James Haugh 2 weeks ago

    Hi Bernard, thank you for rating us 5 stars! We really appreciate it.

  • Louise Irving-Davidson
    2 months ago

    Super friendly service. And a good deal.

    James Haugh MG Dumfries
    Response from James Haugh 2 months ago

    Hi Louise, Thank you so much for your kind words and 5 star review, we really appreciate it! Kind regards, James Haugh MG

  • Diane Irving-Davidson
    2 months ago

    Great friendly service through whole process from Lee especially.

    James Haugh MG Dumfries
    Response from James Haugh 2 months ago

    Hi Diane, Thank you for your kind words! We're delighted to hear that Lee provided great service throughout the process. We'll be sure to pass on your compliments, and we look forward to assisting you again in the future! Kind regards, James Haugh MG

  • David Edgar
    3 months ago

    Thank you to Grant for all his advice and help when we bought our first electric vehicle. His customer service was excellent and we couldn't have been happier . The whole experience was straight forward and we were very impressed with the MG ZS that we bought. He explained all the controls and systems etc that the car had and we just wanted to show our appreciation for the way that we were treated. Many thanks again to Grant and we look forward to dealing with you again sometime in the future.

    James Haugh MG Dumfries
    Response from James Haugh 3 months ago

    Hi David, Thank you so much for sharing your experience! We're thrilled that Grant made your first electric vehicle purchase so positive and straightforward. It’s great to know you're happy with the MG ZS and that Grant could guide you through all the features and controls. We look forward to welcoming you back in the future and helping with any of your motoring needs. Thanks again! Kind regards, James Haugh MG

  • Aldo Minaudo
    3 months ago James Haugh Vauxhall Dumfries
    Response from James Haugh 3 months ago

    Hi Aldo, thank you for rating us 5 stars! We really appreciate it. Kind regards, James Haugh Vauxhall

  • Craig Scott
    3 months ago

    Raymond made the purchase of my Corsa easy and hassle free from start to finish. He really took the time to explain all the car's features and any questions I had. Everything was as promised on the car's handover and I would have no problem whatsoever recommending buying a vehicle from Raymond and James Haugh. Thank you once again

    James Haugh Vauxhall Dumfries
    Response from James Haugh 3 months ago

    Hi Craig, Thank you for your kind words! We're delighted to hear that Raymond made your car purchase easy and hassle-free, and that he took the time to ensure all your questions were answered. We appreciate your recommendation and are thrilled you had a great experience with us! Kind regards, James Haugh Vauxhall

  • Janette Smith
    4 months ago

    Less than a month ago, we went into MG and spoke to Grant, a very pleasant salesperson who make the whole process so easy and relaxed. From showing us the car and explaining the complete process, he could not have been more helpful. No pressure to buy, once picked, he kept us informed and was very helpful with the handover. Once again, thank you. Janette Smith and family

    James Haugh MG Dumfries
    Response from James Haugh 4 months ago

    Hi Janette, Thank you so much for your wonderful feedback! We're delighted to hear that Grant made the experience easy and relaxed for you. Keeping our customers informed and comfortable throughout the process is so important to us, and we're glad Grant delivered on that. We appreciate your trust and hope you're enjoying your new MG! Kind regards, James Haugh MG

  • Jude Weddell
    4 months ago

    Rob made purchasing my first brand new car so easy and painless, his knowledge, passion and humour is what made this a done dealRob and the fact that this is still a local family owned business are good reasons for buying your next car from James Haugh MG Dumfries. As for the carit is amazing, enough gadgets to keep me entertained, but not too many to confuse me. I would highly recommend Rob, James Haugh and MG.

    James Haugh MG Dumfries
    Response from James Haugh 4 months ago

    Hi Jude, Thank you for your fantastic review! We're so glad to hear that Rob made your first car purchase a seamless experience. His knowledge and passion truly shine, and it’s wonderful to know you’re enjoying your amazing new car! We appreciate your support for our family-owned business. We look forward to welcoming you back in the future! Happy travels! Kind regards, James Haugh MG

  • Tam McClorey
    4 months ago James Haugh MG Dumfries
    Response from James Haugh 4 months ago

    Hi Tam, thank you for rating us 5 stars! We really appreciate it. Kind regards, James Haugh MG

  • David Sweeney
    4 months ago James Haugh MG Dumfries
    Response from James Haugh 4 months ago

    Hi David, thanks for rating us 5 stars! Customer service is very important to us, and we work hard to deliver great experiences. This is great to see. Kind regards, James Haugh MG

  • Dave Mullen
    4 months ago James Haugh Vauxhall Dumfries
    Response from James Haugh 4 months ago

    Hi Dave, thank you for rating us 5 stars! We really appreciate it! Kind regards, James Haugh Vauxhall

  • Campbell Jardine
    4 months ago

    Excellent service from James Haugh MG. Simon was very friendly, offering great advice on the purchase of my new car. I was kept well informed every step of the way and Simon made the process so much easier. Thank you to Raymond for the most thorough hand over that I have ever had buying a new car. I would certainly recommend this garage.

    James Haugh MG Dumfries
    Response from James Haugh 4 months ago

    Hi Campbell, Thank you for your wonderful feedback! We're delighted to hear that Simon and Raymond made your car-buying experience smooth and enjoyable. Our team always strives to keep customers well-informed and ensure every handover is thorough and stress-free. Enjoy your new car! Kind regards, James Haugh MG

  • Liz Stewart
    4 months ago

    I was lucky to find Raymond Reid whilst I was trying to buy a new car. He listened to what I wanted in a car. He is very patient, understanding and very knowledgable particularly when showing the controls during handing over the new car.

    James Haugh Vauxhall Dumfries
    Response from James Haugh 4 months ago

    Hi Liz, Thank you so much for your kind review! We're thrilled to hear that Raymond was able to provide you with such a positive experience. It's great to know he took the time to understand your needs and ensure you felt confident with your new car. If you ever have any more questions or need further assistance, don't hesitate to reach out. Enjoy your new car! Kind regards, James Haugh Vauxhall

  • Shona
    4 months ago

    Delighted with my brand new moonstone grey Astra Griffen. Been purchasing my cars from James Haugh for over 15 years now and never been disappointed with our service. Special thanks to Raymond Reid for sorting us out with our new car and for his great customer service

    James Haugh Vauxhall Dumfries
    Response from James Haugh 4 months ago

    Hi Shona, Thank you for your loyalty over the years and for choosing us once again! We're delighted that you're enjoying your new Astra Griffin in Moonstone Grey, a great choise! We'll be sure to pass your thanks on to Raymond for his excellent service. Looking forward to serving you for many more years to come! Thank you for your continued support. Kind regards, James Haugh Vauxhall

  • Lorraine Gowan
    4 months ago

    Rob looked after us from the start and helped us choose a lovely new car. Very informative, not at all pushy and it was a pleasure doing business with him.

    James Haugh Vauxhall Dumfries
    Response from James Haugh 4 months ago

    Hi Lorraine, Thank you for your wonderful review! We're so glad to see that Rob was informative and helpful throughout the process. It’s great to know you had a pleasant experience choosing your new car with us! Kind regards, James Haugh Vauxhall

  • Kara Scott
    4 months ago

    Excellent friendly service from Rob, everything was straight forward when purchasing my new MG

    James Haugh MG Dumfries
    Response from James Haugh 4 months ago

    Hi Kara, Thank you for your kind words! We're thrilled to see that Rob provided you with excellent service and made your MG purchase smooth and straightforward. Enjoy your new car, and thanks again for choosing us! Kind regards, James Haugh MG

  • Mandy Logue
    5 months ago

    Excellent and friendly service

    James Haugh MG Dumfries
    Response from James Haugh 5 months ago

    Hi Mandy, Thank you so much for taking the time to review us, we really appreciate it! It's great to see you found the service friendly and excellent, our team will be very happy to know they have assisted another satisfied customer. Do reach out in the future if you have any questions at all, we're here to help. Kind regards, James Haugh MG

  • Mark Murray
    5 months ago

    Picked my new car up last week great service and hassles sales man very helpfull.

    James Haugh Vauxhall Dumfries
    Response from James Haugh 5 months ago

    Hi Mark, Thank you for your review! We're so glad to hear you had a great, hassle-free experience with us. We hope you're enjoying your new car, and we look forward to seeing you again in the future! Kind regards, James Haugh Vauxhall

  • Julie Murray
    5 months ago

    Raymond Reid What a Gentleman, relaxed, not pushy at all,nothing was a bother to him Highly recommend speaking to Raymond Knows his Carsexcellent service

    James Haugh MG Dumfries
    Response from James Haugh 5 months ago

    Hi Julie, Thank you for your fantastic review! We're so glad to hear that Raymond provided such excellent, relaxed service without any pressure. He truly knows his cars, and we're happy you had such a positive experience. We appreciate your recommendation and look forward to welcoming you back in the future! Kind regards, James Haugh MG

  • Billy Jardine
    5 months ago

    Fantastic experience, every one was nice and transaction was a breeze, good coffee

    James Haugh MG Dumfries
    Response from James Haugh 5 months ago

    Hi Billy, Thank you for taking the time to write a review for us! It's great to see that you have a fantastic experience with the team and that you felt the process was handled well. We hope to see you again in the future for another coffee! Kind regards, James Haugh MG

  • James Rosie
    5 months ago

    Excellent service from the sales team.Thanks Raymond for all your help.

    James Haugh MG Dumfries
    Response from James Haugh 5 months ago

    Hi James, Thank you so much for reviewing us! We are pleased to see that you found the service was excellent from Raymond and the team. We work hard to deliver great customer service so we'll be sure to pass on your kind words. Kind regards, James Haugh MG

  • Maxine Harwood
    5 months ago

    Wonderful service from Rob Roberts, very friendly and informative, thoroughly enjoyable experience.

    James Haugh MG Dumfries
    Response from James Haugh 5 months ago

    Hi Maxine, Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with Rob. Providing friendly and informative service is our top priority, and we're glad you enjoyed your time with us. If there's anything else we can do for you, we'd be happy to help. Looking forward to seeing you again! Kind regards, James Haugh MG

  • Idris Dean
    5 months ago

    Excellent service and got just the car I wanted at a very good price

    James Haugh MG Dumfries
    Response from James Haugh 5 months ago

    Hi Idris, Thank you so much for your 5 star review, it means a lot! We are pleased to see that you found the experience was excellent and we helped you get the car you wanted at a good price. Thanks for choosing us! Kind regards, James Haugh MG

  • Tanya Gardiner
    5 months ago

    Raymond Reid was was polite, friendly, very knowledgeable and easy to get on with.

    James Haugh Vauxhall Dumfries
    Response from James Haugh 5 months ago

    Hi Tanya, Thank you for your great review! We're pleased to hear that Raymond provided you with friendly, knowledgeable, and polite service. It's wonderful to know he made your experience a positive one. We appreciate your 5 star rating! Enjoy your new car, and thanks again for choosing us. Kind regards, James Haugh Vauxhall

  • Graeme Lees
    6 months ago

    The salesman Simon, was extremely friendly, polite, and a good laugh, also could not have done enough to help, he even came in on his day off on the day we picked the car up, to make sure everything was ok and we left happy, The sales manager had the same friendly attitude, Would definitely go back to James Haugh

    James Haugh Vauxhall Dumfries
    Response from James Haugh 5 months ago

    Hi Graeme, Thank you so much for your kind words! We're thrilled to hear that Simon and our team made your experience memorable. Your satisfaction is our top priority, and it’s great to know you left happy. We look forward to welcoming you back in the future! Enjoy your new car! Kind regards, James Haugh Vauxhall

  • scott rennie
    6 months ago

    I had an excellent experience with Rob. Everything was well explained and all went smoothly throughout the process.

    James Haugh Vauxhall Dumfries
    Response from James Haugh 6 months ago

    Hi Scott, Thank you for the great feedback! We're thrilled to hear that Rob made your experience smooth and straightforward. We appreciate your business and hope to see you again! Kind regards, James Haugh Vauxhall

  • Paul Wanless
    6 months ago

    Very straightforward purchase and excellent service from sales staff.

    James Haugh MG Dumfries
    Response from James Haugh 6 months ago

    Hi Paul, Thank you for taking the time to review us! It's great to see that you found your purchasing experience straightforward and that the service from our team was excellent. We hope you enjoy your new car and look forward to seeing you in the future. Kind regards, James Haugh MG

  • M
    6 months ago James Haugh MG Dumfries
    Response from James Haugh 6 months ago

    Hi there, thank you so much for rating us 5 stars! We really appreciate it. Kind regards, James Haugh MG

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