Buy Online in 4 Easy Steps Buying or reserving is easy and can be done on the go or in the comfort of your own home.
Step 01 Browse Look through our extensive stock to find the perfect vehicle for you. There will always be somebody at hand to help if you need.
Step 02 Part-Exchange If you have a vehicle you’d like to trade-in, we’ll make you an offer that you can use against your purchase
Step 03 Reserve or Quote Reserve with a refundable fee. Or, review and adjust your quote, add any desired extras and select checkout method - we'll make it easy to compare options.
Step 04 Buy Whether buying outright, reserving or applying for finance simply complete online via our secure gateway. If just reserving, we'll get your vehicle ready for you.

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Online

I want to buy online but have some queries?

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We’ll be delighted to help answer any questions you have about purchasing your next vehicle online. Simply pick up the phone or submit an enquiry form to liaise with a member of the team today.

I would like to amend or cancel my order

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No problem. We first recommend that you check the terms and conditions of your agreement, then request that you contact a member of the James Haugh team to discuss. We’ll do all that we can to help meet your requirements.

How secure is your online payment process?

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Perfectly secure. The online gateway is fully encrypted to ensure that all personal and financial data is fully protected at all times.

Can I amend my delivery and collection day after I have placed my order?

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Yes. We recommend getting in touch with a member of the team at James Haugh as soon as possible to make any amendments to the delivery/collection of your car. ​vv

Finance

How do I get my finance settlement?

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The sales advisors at James Haugh will be able to provide you with the finance settlement figure - or remaining balance - of your vehicle. Simply liaise with them direct to find out more.

I have some questions regarding financing my purchase who should I speak to?

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We at James Haugh will be happy to answer any questions you may have about financing your purchase, so pick up the phone today to discuss in person.

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

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Absolutely. This is a common way in which motorists pay a deposit for their next vehicle. With our online valuation, you can receive a competitive quote which will be applied to your next model.

What happens if my part exchange is worth more than the car I want to purchase?

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In the unlikely event that this occurs, we will be delighted to refund you the difference.

Is the valuation you give me for my part exchange guaranteed?

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​Assuming you’ve provided full details and an honest assessment of the condition of your vehicle, we aim to guarantee any price we quote. However, the price will be subject to a further inspection carried out in person.

Can I remove my part exchange from my order at any time?

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You can. However, you should note that doing so may impact any financial agreements you have in place for purchasing your next car. As such, we request that you always discuss this with a member of the team at James Haugh in advance.

Can I part exchange two vehicles as part of my order?

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As long as you are the owner or have the permission of the owner, there is no reason you cannot part exchange two vehicles.

Free & Fast Online Valuation When selling or part-exchanging, it is essential to know what your vehicle is worth in order to get the best price.