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2 months ago
Super friendly service. And a good deal.
Louise Irving-Davidson
James Haugh MG Dumfries
Response from James Haugh 2 months ago Hi Louise,
Thank you so much for your kind words and 5 star review, we really appreciate it!
Kind regards,
James Haugh MG
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2 months ago
Great friendly service through whole process from Lee especially.
Diane Irving-Davidson
James Haugh MG Dumfries
Response from James Haugh 2 months ago Hi Diane,
Thank you for your kind words! We're delighted to hear that Lee provided great service throughout the process. We'll be sure to pass on your compliments, and we look forward to assisting you again in the future!
Kind regards,
James Haugh MG
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2 months ago
Thank you to Grant for all his advice and help when we bought our first electric vehicle. His customer service was excellent and we couldn't have been happier . The whole experience was straight forward and we were very impressed with the MG ZS that we bought. He explained all the controls and systems etc that the car had and we just wanted to show our appreciation for the way that we were treated. Many thanks again to Grant and we look forward to dealing with you again sometime in the future.
David Edgar
James Haugh MG Dumfries
Response from James Haugh 2 months ago Hi David,
Thank you so much for sharing your experience! We're thrilled that Grant made your first electric vehicle purchase so positive and straightforward. It’s great to know you're happy with the MG ZS and that Grant could guide you through all the features and controls. We look forward to welcoming you back in the future and helping with any of your motoring needs. Thanks again!
Kind regards,
James Haugh MG
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3 months ago
Less than a month ago, we went into MG and spoke to Grant, a very pleasant salesperson who make the whole process so easy and relaxed. From showing us the car and explaining the complete process, he could not have been more helpful. No pressure to buy, once picked, he kept us informed and was very helpful with the handover. Once again, thank you. Janette Smith and family
Janette Smith
James Haugh MG Dumfries
Response from James Haugh 3 months ago Hi Janette,
Thank you so much for your wonderful feedback! We're delighted to hear that Grant made the experience easy and relaxed for you. Keeping our customers informed and comfortable throughout the process is so important to us, and we're glad Grant delivered on that. We appreciate your trust and hope you're enjoying your new MG!
Kind regards,
James Haugh MG
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3 months ago
Rob made purchasing my first brand new car so easy and painless, his knowledge, passion and humour is what made this a done dealRob and the fact that this is still a local family owned business are good reasons for buying your next car from James Haugh MG Dumfries.
As for the carit is amazing, enough gadgets to keep me entertained, but not too many to confuse me.
I would highly recommend Rob, James Haugh and MG.
Jude Weddell
James Haugh MG Dumfries
Response from James Haugh 3 months ago Hi Jude,
Thank you for your fantastic review! We're so glad to hear that Rob made your first car purchase a seamless experience. His knowledge and passion truly shine, and it’s wonderful to know you’re enjoying your amazing new car! We appreciate your support for our family-owned business. We look forward to welcoming you back in the future! Happy travels!
Kind regards,
James Haugh MG
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3 months ago
Tam McClorey
James Haugh MG Dumfries
Response from James Haugh 3 months ago Hi Tam, thank you for rating us 5 stars! We really appreciate it.
Kind regards,
James Haugh MG
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3 months ago
David Sweeney
James Haugh MG Dumfries
Response from James Haugh 3 months ago Hi David, thanks for rating us 5 stars! Customer service is very important to us, and we work hard to deliver great experiences. This is great to see.
Kind regards,
James Haugh MG
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3 months ago
Excellent service from James Haugh MG. Simon was very friendly, offering great advice on the purchase of my new car. I was kept well informed every step of the way and Simon made the process so much easier. Thank you to Raymond for the most thorough hand over that I have ever had buying a new car. I would certainly recommend this garage.
Campbell Jardine
James Haugh MG Dumfries
Response from James Haugh 3 months ago Hi Campbell,
Thank you for your wonderful feedback! We're delighted to hear that Simon and Raymond made your car-buying experience smooth and enjoyable. Our team always strives to keep customers well-informed and ensure every handover is thorough and stress-free. Enjoy your new car!
Kind regards,
James Haugh MG
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4 months ago
Excellent friendly service from Rob, everything was straight forward when purchasing my new MG
Kara Scott
James Haugh MG Dumfries
Response from James Haugh 4 months ago Hi Kara,
Thank you for your kind words! We're thrilled to see that Rob provided you with excellent service and made your MG purchase smooth and straightforward. Enjoy your new car, and thanks again for choosing us!
Kind regards,
James Haugh MG
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4 months ago
Excellent and friendly service
Mandy Logue
James Haugh MG Dumfries
Response from James Haugh 4 months ago Hi Mandy,
Thank you so much for taking the time to review us, we really appreciate it! It's great to see you found the service friendly and excellent, our team will be very happy to know they have assisted another satisfied customer. Do reach out in the future if you have any questions at all, we're here to help.
Kind regards,
James Haugh MG
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4 months ago
Raymond Reid
What a Gentleman, relaxed, not pushy at all,nothing was a bother to him
Highly recommend speaking to Raymond
Knows his Carsexcellent service
Julie Murray
James Haugh MG Dumfries
Response from James Haugh 4 months ago Hi Julie,
Thank you for your fantastic review! We're so glad to hear that Raymond provided such excellent, relaxed service without any pressure. He truly knows his cars, and we're happy you had such a positive experience. We appreciate your recommendation and look forward to welcoming you back in the future!
Kind regards,
James Haugh MG
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4 months ago
Fantastic experience, every one was nice and transaction was a breeze, good coffee
Billy Jardine
James Haugh MG Dumfries
Response from James Haugh 4 months ago Hi Billy,
Thank you for taking the time to write a review for us! It's great to see that you have a fantastic experience with the team and that you felt the process was handled well. We hope to see you again in the future for another coffee!
Kind regards,
James Haugh MG
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4 months ago
Excellent service from the sales team.Thanks Raymond for all your help.
James Rosie
James Haugh MG Dumfries
Response from James Haugh 4 months ago Hi James,
Thank you so much for reviewing us! We are pleased to see that you found the service was excellent from Raymond and the team. We work hard to deliver great customer service so we'll be sure to pass on your kind words.
Kind regards,
James Haugh MG
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4 months ago
Wonderful service from Rob Roberts, very friendly and informative, thoroughly enjoyable experience.
Maxine Harwood
James Haugh MG Dumfries
Response from James Haugh 4 months ago Hi Maxine,
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with Rob. Providing friendly and informative service is our top priority, and we're glad you enjoyed your time with us. If there's anything else we can do for you, we'd be happy to help. Looking forward to seeing you again!
Kind regards,
James Haugh MG
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5 months ago
Excellent service and got just the car I wanted at a very good price
Idris Dean
James Haugh MG Dumfries
Response from James Haugh 4 months ago Hi Idris,
Thank you so much for your 5 star review, it means a lot! We are pleased to see that you found the experience was excellent and we helped you get the car you wanted at a good price. Thanks for choosing us!
Kind regards,
James Haugh MG
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5 months ago
Very straightforward purchase and excellent service from sales staff.
Paul Wanless
James Haugh MG Dumfries
Response from James Haugh 5 months ago Hi Paul,
Thank you for taking the time to review us! It's great to see that you found your purchasing experience straightforward and that the service from our team was excellent. We hope you enjoy your new car and look forward to seeing you in the future.
Kind regards,
James Haugh MG
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5 months ago
M
James Haugh MG Dumfries
Response from James Haugh 5 months ago Hi there, thank you so much for rating us 5 stars! We really appreciate it.
Kind regards,
James Haugh MG
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5 months ago
Jayne Smith
James Haugh MG Dumfries
Response from James Haugh 5 months ago Hi Jayne, thank you for taking the time to rate us! We really appreciate it. If you have any feedback on how we can turn your 4 stars in 5, please do let us know. Customer service is very important to us, and our team work hard to deliver great experiences.
Kind regards,
James Haugh MG
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5 months ago
5 star service. Rob has been first class from the start of the process. Any questions or queries have been answered effectively and promptly. I will definitely look to come again to the franchise for future vehicles due to the level of service received.
Thomas King
James Haugh MG Dumfries
Response from James Haugh 5 months ago Hi Thomas,
Thank you for your wonderful review! We're delighted to see that Rob provided first-class service and answered your questions effectively and promptly. We look forward to welcoming you back in the future! Enjoy your new car!
Kind regards,
James Haugh MG
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6 months ago
Excellent service and Raymond Reid was fantastic
Annette Cameron
James Haugh MG Dumfries
Response from James Haugh 6 months ago Hi Annette,
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you received excellent service and that Raymond was able to assist you. Customer satisfaction is our top priority, and we're delighted that we could meet your expectations.
We appreciate your support and look forward to serving you again in the future.
Kind regards,
James Haugh MG
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6 months ago
Rob Roberts could not have been more helpful, very grateful for all his help
Marlene Dodds
James Haugh MG Dumfries
Response from James Haugh 6 months ago Hi Marlene,
Thank you for your kind words! We're thrilled to hear that Rob was so helpful and provided great assistance. We always strive to provide the best service possible, and it's wonderful to know Rob achieved that. If you need anything else, please don't hesitate to reach out.
Kind regards,
James Haugh MG
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6 months ago
Excellent service very happy from start to finish
leanne stewart
James Haugh MG Dumfries
Response from James Haugh 6 months ago Hi Leanne, thank you so much for your kind words and 5 star rating! We really appreciate it. It's great see that you found our service was excellent from start to finish. We hope to see you again in the future!
Kind regards,
James Haugh
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7 months ago
Service has been excellent. I would have no hesitation in recommending Rob and any other staff I've spoken too. Very happy customers!
Kirsty Hyslop
James Haugh MG Dumfries
Response from James Haugh 7 months ago Hi Kirsty,
Thank you so much for your wonderful review! We're thrilled to hear that you've had an excellent experience with us. Rob and the rest of our team take great pride in providing great service, and it’s fantastic to know that our efforts have made you very happy. Enjoy your new car and we hope to see you again in the future!
Kind regards,
James Haugh MG
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7 months ago
Excellent, easy purchase and hand over of car
Lisa Fenwick
James Haugh MG Dumfries
Response from James Haugh 7 months ago Hi Lisa,
Thank you for your review! We're glad to hear that your purchase and handover process was smooth and easy. If you need any further assistance, please feel free to contact us. Enjoy your new car!
Kind regards,
James Haugh MG
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7 months ago
A very straightforward experience explained well by Rob Roberts who couldn't have been more helpful.From the moment we walked in the door he was an excellent advert for Haugh's.Very satisfied!
Neil Gillies
James Haugh MG Dumfries
Response from James Haugh 7 months ago Hi Neil,
Thank you for your wonderful review! We're thrilled to hear that Rob provided you with such a straightforward and helpful experience. We appreciate your kind words and are glad you're very satisfied with your visit. Looking forward to serving you again!
Kind regards,
James Haugh MG
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7 months ago
Well explained to me and very pleasant an patient
maureen kerr
James Haugh MG Dumfries
Response from James Haugh 7 months ago Hi Maureen, thank you for your kind words, we really appreciate you taking the time to write a review. Thank you for your business.
Kind regards,
James Haugh MG
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7 months ago
Very helpful staff. Very patient with customer.
vicki graham
James Haugh MG Dumfries
Response from James Haugh 7 months ago Hi Vicki,
Thank you so much for taking the time to review us, we really appreciate your kind words about how helpful our team was. We look forward to seeing you again!
Kind regards,
James Haugh MG
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7 months ago
My husband and I visited James Haugh MG (Dumfries) Limited, knowing we wanted to buy a car. This was the first garage we visited. We had fully intended to look around other car showrooms in the area. Raymond Reid came out to see us and was happy to let us view cars at our leisure. We take one out for a test drive. On our return we decided this was the car for us. At no time did Raymond put any pressure on us. He was super patient, knowledgeable and helpful. On the collection date, Raymond gave us a thorough explanation of the car and its many dashboard functions. He even showed us how to connect our mobile phones. All in all the purchase of our car went very smoothly. We never felt the need to visit any other showrooms.
Lynne
James Haugh MG Dumfries
Response from James Haugh 7 months ago Hi Lynne,
Thank you for choosing James Haugh MG for your new car purchase! We're delighted to hear that your experience with us, from meeting Raymond to driving away in your new car, went smoothly.
It's fantastic to know Raymond's patience and helpfulness made you feel comfortable browsing and test driving cars. We understand buying a car can be a big decision, and we're proud that Raymond didn't pressure you and let you take your time.
We appreciate you mentioning Raymond's thorough explanation of the car's features on collection day. It's important to us that you feel confident and comfortable with your new MG!
We're thrilled you never felt the need to visit other showrooms and hope you enjoy your new car for many miles to come.
Thank you again for your kind review!
Kind regards,
James Haugh MG
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7 months ago
Absolutely excellent service from the moment we went to just have a look.
We were contacted when the vehicle we wanted arrived. We went the following day and Raymond made it so easy to view and test drive the car. We were kept informed during the purchase and collected our new car the following week. The whole experience was stress and hassle free.
Would I recommendyes definitely
Margaret Dickson
James Haugh MG Dumfries
Response from James Haugh 7 months ago Hi Margaret,
Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that your experience at James Haugh MG was excellent, from the moment you first visited to driving away in your new car.
We appreciate you mentioning Raymond's helpfulness during your visit. It's our goal to make the car buying process as stress-free as possible, and we're glad we achieved that for you.
We truly value your business and hope you enjoy your new car for many years to come!
Kind regards,
James Haugh MG
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8 months ago
Just picked up our car today and Rob was amazing. Explained every single step of the way and constantly very kind.
Amazing experience !!
Bogdan Gbr
James Haugh MG Dumfries
Response from James Haugh 8 months ago Hi Bogdan,
Thank you so much for your kind words! We're thrilled to hear that Rob provided you with an amazing experience. Enjoy your new car, and if you need anything in the future, don't hesitate to reach out. Safe travels!
Kind regards,
James Haugh MG
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