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  3 days ago Bernard Hamilton James Haugh Vauxhall Dumfries
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  3 months ago Aldo Minaudo James Haugh Vauxhall Dumfries
  Response from James Haugh 3 months ago

  Hi Aldo, thank you for rating us 5 stars! We really appreciate it. Kind regards, James Haugh Vauxhall

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  3 months ago

  Raymond made the purchase of my Corsa easy and hassle free from start to finish. He really took the time to explain all the car's features and any questions I had. Everything was as promised on the car's handover and I would have no problem whatsoever recommending buying a vehicle from Raymond and James Haugh. Thank you once again

  Craig Scott James Haugh Vauxhall Dumfries
  Response from James Haugh 3 months ago

  Hi Craig, Thank you for your kind words! We're delighted to hear that Raymond made your car purchase easy and hassle-free, and that he took the time to ensure all your questions were answered. We appreciate your recommendation and are thrilled you had a great experience with us! Kind regards, James Haugh Vauxhall

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  3 months ago Dave Mullen James Haugh Vauxhall Dumfries
  Response from James Haugh 3 months ago

  Hi Dave, thank you for rating us 5 stars! We really appreciate it! Kind regards, James Haugh Vauxhall

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  3 months ago

  I was lucky to find Raymond Reid whilst I was trying to buy a new car. He listened to what I wanted in a car. He is very patient, understanding and very knowledgable particularly when showing the controls during handing over the new car.

  Liz Stewart James Haugh Vauxhall Dumfries
  Response from James Haugh 3 months ago

  Hi Liz, Thank you so much for your kind review! We're thrilled to hear that Raymond was able to provide you with such a positive experience. It's great to know he took the time to understand your needs and ensure you felt confident with your new car. If you ever have any more questions or need further assistance, don't hesitate to reach out. Enjoy your new car! Kind regards, James Haugh Vauxhall

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  4 months ago

  Delighted with my brand new moonstone grey Astra Griffen. Been purchasing my cars from James Haugh for over 15 years now and never been disappointed with our service. Special thanks to Raymond Reid for sorting us out with our new car and for his great customer service

  Shona James Haugh Vauxhall Dumfries
  Response from James Haugh 3 months ago

  Hi Shona, Thank you for your loyalty over the years and for choosing us once again! We're delighted that you're enjoying your new Astra Griffin in Moonstone Grey, a great choise! We'll be sure to pass your thanks on to Raymond for his excellent service. Looking forward to serving you for many more years to come! Thank you for your continued support. Kind regards, James Haugh Vauxhall

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  4 months ago

  Rob looked after us from the start and helped us choose a lovely new car. Very informative, not at all pushy and it was a pleasure doing business with him.

  Lorraine Gowan James Haugh Vauxhall Dumfries
  Response from James Haugh 4 months ago

  Hi Lorraine, Thank you for your wonderful review! We're so glad to see that Rob was informative and helpful throughout the process. It’s great to know you had a pleasant experience choosing your new car with us! Kind regards, James Haugh Vauxhall

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  4 months ago

  Picked my new car up last week great service and hassles sales man very helpfull.

  Mark Murray James Haugh Vauxhall Dumfries
  Response from James Haugh 4 months ago

  Hi Mark, Thank you for your review! We're so glad to hear you had a great, hassle-free experience with us. We hope you're enjoying your new car, and we look forward to seeing you again in the future! Kind regards, James Haugh Vauxhall

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  5 months ago

  Raymond Reid was was polite, friendly, very knowledgeable and easy to get on with.

  Tanya Gardiner James Haugh Vauxhall Dumfries
  Response from James Haugh 4 months ago

  Hi Tanya, Thank you for your great review! We're pleased to hear that Raymond provided you with friendly, knowledgeable, and polite service. It's wonderful to know he made your experience a positive one. We appreciate your 5 star rating! Enjoy your new car, and thanks again for choosing us. Kind regards, James Haugh Vauxhall

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  5 months ago

  The salesman Simon, was extremely friendly, polite, and a good laugh, also could not have done enough to help, he even came in on his day off on the day we picked the car up, to make sure everything was ok and we left happy, The sales manager had the same friendly attitude, Would definitely go back to James Haugh

  Graeme Lees James Haugh Vauxhall Dumfries
  Response from James Haugh 5 months ago

  Hi Graeme, Thank you so much for your kind words! We're thrilled to hear that Simon and our team made your experience memorable. Your satisfaction is our top priority, and it’s great to know you left happy. We look forward to welcoming you back in the future! Enjoy your new car! Kind regards, James Haugh Vauxhall

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  5 months ago

  I had an excellent experience with Rob. Everything was well explained and all went smoothly throughout the process.

  scott rennie James Haugh Vauxhall Dumfries
  Response from James Haugh 5 months ago

  Hi Scott, Thank you for the great feedback! We're thrilled to hear that Rob made your experience smooth and straightforward. We appreciate your business and hope to see you again! Kind regards, James Haugh Vauxhall

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  5 months ago

  Bought a used car, Raymond Reid was our sales person and done a fab job talking us through everything. Really helpful would recommend coming for cars here even if it's just for a look.

  Joanne Currie James Haugh Vauxhall Dumfries
  Response from James Haugh 5 months ago

  Hi Joanne, Thank you for your kind words! We're thrilled to hear that Raymond provided you with excellent service and that you had a great experience with us. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Enjoy your new car! Kind regards, James Haugh Vauxhall

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  5 months ago

  Great customer service, and very helpful

  James Mckie James Haugh Vauxhall Dumfries
  Response from James Haugh 5 months ago

  Hi James, Thank you so much for your kind words! We really appreciate your business and thank you for taking the time to write a review. Kind regards, James Haugh Vauxhall

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  5 months ago

  Great service as always.

  Anna Rae James Haugh Vauxhall Dumfries
  Response from James Haugh 5 months ago

  Hi Anna, Thank you so much for reviewing us. It's great to see that you found our service great as always. We appreciate your business and hope to see you again in the future. Kind regards, James Haugh Vauxhall

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  6 months ago

  Fabulous service from Rob with my new car, seamless and everything explained perfectly!

  Sam Todd James Haugh Vauxhall Dumfries
  Response from James Haugh 6 months ago

  Hi Sam, Thank you so much for your wonderful review! We're thrilled to hear that Rob provided you with fabulous service and made your car buying experience seamless. It's great to know that everything was explained perfectly. Enjoy your new car, and please don't hesitate to reach out if you need any further assistance. Kind regards, James Haugh Vauxhall

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  7 months ago Michael Davidson James Haugh Vauxhall Dumfries
  Response from James Haugh 7 months ago

  Hi Michael, Thank you so much for taking the time to review us, we really appreciate the 5 star rating! Kind regards, James Haugh Vauxhall

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  7 months ago

  Very pleased with service from Raymond Reid, couldn't be more helpful, very pleasant very professional service. Highly Recommend this car dealer.

  Shona Graham James Haugh Vauxhall Dumfries
  Response from James Haugh 7 months ago

  Hi Shona, Thank you so much for your kind words! We're thrilled to hear that Raymond provided you with such helpful and professional service. Your recommendation means a lot to us. We look forward to seeing you again in the future! Kind regards, James Haugh Vauxhall

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  7 months ago Callum Smith James Haugh Vauxhall Dumfries
  Response from James Haugh 7 months ago

  Thank you for rating us 5 stars Callum, we really appreciate it!

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  7 months ago

  Very professional dealership and fantastic customer care .

  Roy Moffat James Haugh Vauxhall Dumfries
  Response from James Haugh 7 months ago

  Hi Roy, Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our team and found our customer care fantastic. We look forward to serving you again in the future! Kind regards, James Haugh Vauxhall

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  7 months ago

  We recently became the proud owners of our brand new Vauxhall Grandland from James Haugh. We are really happy with the car and the overall service we received from the staff there. We'd like to say a special mention to Simon and Rob both very knowledgeable gentlemen. They kept us up to date with the timeline of the car arriving and their after service has been fantastic.

  jordan nicholson James Haugh Vauxhall Dumfries
  Response from James Haugh 7 months ago

  Hi Jordan, Thank you so much for your wonderful review! We're delighted to hear that you are enjoying your new Vauxhall Grandland and that you had a great experience with us. Simon and Rob will be thrilled to receive your special mention. If you need any further assistance, please don't hesitate to reach out. Enjoy your new car! Kind regards, James Haugh Vauxhall

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  7 months ago David Robson James Haugh Vauxhall Dumfries
  Response from James Haugh 7 months ago

  Hi David, thanks for rating us 5 stars, we really appreciate it!

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  7 months ago

  I bought a used Mokka for my partner Karen. My first contact at the dealership was Raymond Reid. From the start to the finish of my experience with James Haugh has been a good one. Raymond was polite, extremely helpful & very knowledgable. As the car is a 'surprise' present for my partner Karen, Raymond, along with his colleague, Robert Jardine, managed to keep the whoile operation under wraps as it were. I'm very impressed

  Mark Gillespie James Haugh Vauxhall Dumfries
  Response from James Haugh 7 months ago

  Hi Mark, Thank you so much for your wonderful review! We're thrilled to hear that your experience with us here at James Haugh Vauxhall was positive from start to finish. Raymond and Robert will be delighted to know they could help make Karen's surprise special. We appreciate your kind words and look forward to serving you again in the future. We hope your partner enjoys the Vauxhall Mokka! Kind regards, James Haugh Vauxhall

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  7 months ago Logan Anderson James Haugh Vauxhall Dumfries
  Response from James Haugh 7 months ago

  Hi Logan, thank you for rating us 5 stars, we really appreciate it!

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  7 months ago

  James Haugh were great to deal with. Got a great car and value for money and the process was nice and easy. Raymond was my dealer and was brilliant to deal with great attitude and customer service Could not have asked for more. 5 star

  Niall Young James Haugh Vauxhall Dumfries
  Response from James Haugh 7 months ago

  Hi Niall, Congratulations on your new car! We're so happy to hear you found a great car and value here at James Haugh Vauxhall. It means a lot to us that you found the entire process straightforward. We strive to make car buying a smooth experience for our customers. We especially appreciate your praise for Raymond! His positive attitude and excellent customer service are what we aim for with every interaction. We'll be sure to pass on your kind words. Thank you for the fantastic 5-star review! We hope you enjoy your new car! Kind regards, James Haugh Vauxhall

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  8 months ago

  Excellent. Raymond was professional, pleasant, and knowledgeable about the whole procedure. Hassle free from start to finish.

  Margaret Dickson James Haugh Vauxhall Dumfries
  Response from James Haugh 7 months ago

  Hi Margaret, Thank you so much for your kind words! We're thrilled to hear that you had a hassle-free experience and that Raymond provided excellent service. We look forward to assisting you again in the future! Kind regards, James Haugh Vauxhall

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  8 months ago

  Bought an Ex-demonstrator MG trophy PHEV with only 25miles in the clock, from this place a few months ago. It's been nothing but a nightmare! The darn infotainment system keeps shutting down randomly, leaving me completely powerless! Even after they replaced the system, the issue persisted. Can you believe it? I've had to drag my car back to the garage a whopping 5 times for the exact same problem! And now? Complete infotainment system failure! It's a disaster - no controls, no audio, no indicator beeps, no heating controls, no auto emergency braking, no RDA system, no forward collision braking, no forward pedestrian collision brakingAnd don't get me started on the sat nav - gone without a trace! Try keeping your cool when driving on the motorway and your system decides to crash! I've spoken to the finance company, who reckon it's failed repairs and grounds for returning or rejecting the vehicle. Haughs, on the other hand, have denied any fault with the car and refuse to take it back. They just want wash their hands of the whole mess! Oh, and get this - on the day I picked up the car, the salesman sheepishly confessed that a major fuse had blown and needed replacing! Should've seen the warning signs then! If this isn't a clear case of a lemon, then I don't know what is! I've completely lost faith in this vehicle - I would steer clear at all costs and spend your hard earned money elsewhere!

  Daniel James James Haugh Vauxhall Dumfries
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  8 months ago

  Very user friendly, and helpful. Took time to explain how to use google connect (maps and contacts).

  Calum Fraser James Haugh Vauxhall Dumfries
  Response from James Haugh 8 months ago

  Hi Calum, Thank you for your kind words! We're thrilled to hear that you found our team friendly and helpful. It's our pleasure to assist you and ensure you're comfortable using the features of your new car. We appreciate your business! Kind regards, James Haugh Vauxhall

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  8 months ago

  As a new MG customer and my first newly registered car I’m delighted! Good deal and great service again from Rob with nothing being too much trouble and professional throughout. Would highly recommend and can’t beat a family run business

  Anne Bain James Haugh Vauxhall Dumfries
  Response from James Haugh 8 months ago

  Hi Anne, Thank you for sharing your experience with us! We're thrilled to hear that you're delighted with your new MG and that Rob provided you with great service. We take pride in being a family-run business and ensuring that our customers receive professional and attentive care. Your recommendation means a lot to us, and we look forward to serving you again in the future! Kind regards, James Haugh Dumfries

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  8 months ago

  Sales staff Lee Austin was very pleasant and professional. Good to deal with.

  Brian James Haugh Vauxhall Dumfries
  Response from James Haugh 8 months ago

  Hi Brian, Thank you for sharing your experience with us! We're delighted to hear that Lee provided you with pleasant and professional service. We strive to ensure that our customers have a positive and smooth experience, and it's wonderful to hear that Lee made your car-buying process a positive one. If you need assistance in the future, please don't hesitate to reach out. Kind regards, James Haugh Vauxhall

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  9 months ago

  After picking up my new MG today I can say I am delighted with my whole buying experience. Rob was a very friendly, knowledgeable person to deal with. As an older female I am very used to car salesmen talking to any male friend or relative who might be with me even though it is me buying the car. On this occasion that did not happen. Rob dealt directly with me at all timesI feel happy that I can go back at any time if I have any problems.

  heather watson James Haugh Vauxhall Dumfries
  Response from James Haugh 9 months ago

  Hi Heather, We're thrilled to hear about your positive experience! Ensuring every customer feels valued and respected is incredibly important to us, and we're delighted that Rob provided you with a friendly and knowledgeable buying experience. Your feedback regarding direct communication is appreciated, and we're glad we could meet your expectations. We're always here to assist you, so don't hesitate to reach out if you need anything. Enjoy your new car! Kind regards, James Haugh

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